Terms and Conditions

Updated as of 15 September 2020

Thank you for visiting our website. This website is owned by Parpera Australia Pty Ltd ACN 641 580 743 (we or us). By accessing or using this website or any related services, you agree to these Terms and Conditions (Terms). You should these Terms carefully and immediately cease using our website if you do not agree to them.

Please note that a separate set of Terms of Service and Guidelines apply to our Community Portal, instead of these Terms.

1. Privacy 

Our Privacy Policy forms part of these Terms. By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and these Terms.

Amongst other things, our Privacy Policy describes:

  • the purposes for which we collect and use personal information about you;
  • the organisations, or types of organisations, to which we usually disclose personal information about you;
  • whether we are likely to disclose personal information about you to any overseas recipients and the countries in which they are located;
  • how you can access the personal information about you that we hold and seek any correction of it; and
  • how you can lodge a complaint regarding the handling of your personal information and how we will handle any complaint.

If you would like any further information about our privacy policies or practices, please contact us at privacy@parpera.com.

We may be unable to provide our services to you if you do not provide some personal information.  For example, without at least a name and email address it may be impractical for us to provide any services to you.  For some services we may also need copies of documents to verify your identity.

2. Accuracy, completeness and timeliness of information

This website provides general information, not advice. The information on our website is not comprehensive and is intended to be of a summary nature only. It might not address issues applicable to you or might make assumptions that do not apply to you. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

We may, from time to time and without notice, change or add to the website (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.

3. Promotions and competitions

For certain campaigns, promotions or contests, additional terms and conditions may apply. If you want to participate in such a campaign, promotion or contest, you need to agree to the relevant terms and conditions applicable to that campaign, promotion or contest.

4. Linked sites

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites or their contents. To the extent permitted by law, we make no warranties or representations regarding that content and exclude any liability to you in relation to it.

5. Intellectual property rights

Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this website and in all of the material (including all text, graphics, logos, audio and software) made available on this website (Content). 

Your use of this website and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this website or the Content. However we do grant you a licence to access the website and view the Content for non-commercial purposes, subject to the following restrictions.

Any reproduction or redistribution of this website or theContent is prohibited. In addition, you must not copy the Content to any other server, location or support for publication, reproduction or distribution.

All other use, copying or reproduction of this website, the Content or any part of it is prohibited, except to the extent permitted by law.


6. Unacceptable activity

You must not do any act in relation to our website that is unlawful or infringes any right of any other person, including but not limited to:

  • Any act that breaches any right of privacy in relation to personal information or any confidentiality;
  • Using this website to defame or libel us, our employees or other individuals;
  • Uploading files that contain viruses that may cause damage to our property or the property of other individuals;
  • Posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party's systems or network security. 

If we allow you to post any information to our website, we have the right to take down this information at our sole discretion and without notice.

7. Warranties and disclaimers

To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this website will be secure.

We reserve the right to restrict, suspend or terminate without notice your access to this website, any Content, or any feature of this website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result. 

8. Liability

To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct or indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our website or the information or Content contained on it, or as a result of the inaccessibility of this website or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

9. Jurisdiction and governing law

Your use of the website and these Terms are governed by the law of New South Wales and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in New South Wales.